Question 1

How much does a screen repair cost?

Accepted Answer

It depends on your phone model and the screen type. Call us or send an enquiry with your model and we'll give you a quote.

Question 2

Will I lose my data?

Accepted Answer

A screen replacement doesn't normally affect your data, but we always recommend backing up your phone first if you can.

Question 3

Do I need to book?

Accepted Answer

You can walk in during opening hours, or send an enquiry first so we can check the part for your model.

Question 4

Does the repair come with a warranty?

Accepted Answer

Yes — our repairs are covered by a 12-month warranty.

Question 5

How do I know if my battery needs replacing?

Accepted Answer

Fast draining, sudden shutdowns or a swollen case are the usual signs. Bring it in and we'll check it.

Question 6

Is a swollen battery dangerous?

Accepted Answer

A swollen battery should be looked at as soon as possible. Stop charging it and contact us.

Question 7

How much is a new battery?

Accepted Answer

Prices depend on the model. Send us your model through the enquiry form for a quote.

Question 8

Does the repair come with a warranty?

Accepted Answer

Yes — our repairs are covered by a 12-month warranty.

Question 9

Could it just be my cable?

Accepted Answer

Sometimes. Try another cable and plug first — if it still doesn't charge, bring it in and we'll test the port.

Question 10

Can a dirty port stop charging?

Accepted Answer

Yes, pocket fluff can build up inside the port. We'll check before suggesting a replacement.

Question 11

Does the repair come with a warranty?

Accepted Answer

Yes — our repairs are covered by a 12-month warranty.

Question 12

What should I do right away?

Accepted Answer

Turn the phone off, don't charge it and bring it in as soon as you can.

Question 13

Does rice help?

Accepted Answer

Rice doesn't remove corrosion inside the phone. It's best to have it inspected.

Question 14

Can every water-damaged phone be fixed?

Accepted Answer

Not always. We'll inspect it and let you know honestly what we find.

Question 15

Does the repair come with a warranty?

Accepted Answer

Yes — our repairs are covered by a 12-month warranty.

Frequently Asked Questions

Screen Repair